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From144US$ /night
Check-in
23Feb2026Select date
Check-out
24Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview and Details

4800 Merle Hay Road, Urbandale, Iowa, United States, 50322
-
Near Terra Park
Very good
7.4
8.0
/10
3.4
3.7
/5

Amenities

Holiday Inn Hotel & Suites Des Moines-Northwest offers 17,000 square feet of versatile event space suitable for various gatherings. The Heartland Ballroom accommodates up to 600 guests, providing flexibility in layout for any occasion. An array of business services, including catering from Main Event Catering, support seamless meetings and celebrations.

Dining

The hotel features Bennigan's Restaurant, where guests can savor traditional Irish-American fare, including the acclaimed Monte Cristo sandwich. Open daily, the restaurant serves breakfast, lunch, and dinner, along with a selection of cocktails and room service. Families appreciate the Kids Stay and Eat Free program, which allows kids 11 and under to dine free with an adult meal.

Location

Conveniently situated in Urbandale, the hotel is well-positioned for exploring local attractions and events. It offers a complimentary shuttle service within a 3-mile radius, facilitating easy access to nearby destinations. Ample parking is available for over 350 vehicles, accommodating large groups and travelers.

Family-Friendly Services

The hotel welcomes families with children by offering spacious accommodations and amenities tailored for younger guests. Kids up to 18 years old can stay for free when sharing a room with parents. With in-house dining options that include kids' menus, family meals become convenient and enjoyable.

Entertainment

Guests can take a dip in the indoor pool, a feature that adds fun for families and relaxation for adults. The hotel is also close to entertainment options, including Adventureland Park and Wells Fargo Arena, providing activities for all ages. This combination enhances the overall experience for guests visiting Urbandale.

Highlights

Location: Conveniently situated in Urbandale

Dining: Bennigan's Restaurant serves traditional Irish-American fare

Event Space: 17,000 square feet for various gatherings

Family-Friendly: Kids Stay and Eat Free

Must-do experiences

  • Visit the Des Moines Art Center for stunning modern art exhibits.
  • Try a pork tenderloin sandwich at Jethro's BBQ, a local favorite.
  • Stroll through the Pappajohn Sculpture Park for unique outdoor art.
  • Explore the lively Historic East Village for boutique shopping.
  • Check out the Iowa State Fairgrounds for seasonal events and fun.
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Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.
King Room Mobility Access or Hearing Accessible
2 persons
305 sq. feet 
1 King-size bed
Heating
Air conditioning
Standard King Room
2 persons
400 sq. feet 
1 King-size bed
Heating
Air conditioning
Standard Queen Room Two Queen Beds
2 persons
305 sq. feet 
2 King Size Beds
Heating
Air conditioning
Standard Room
2 persons
305 sq. feet 
2 King Size Beds
Heating
Air conditioning
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Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Holiday Inn Hotel & Suites Des Moines-Northwest, dining is a delightful experience served with a touch of Irish hospitality. Guests can savor traditional Irish dishes alongside American classics in a warm, welcoming environment, perfect for family gatherings or a casual dinner.
Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg Urbandale Restaurant photo
Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg Urbandale Restaurant photo
Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg Urbandale Restaurant photo

Bennigan's Irish-American Grill & Tavern

Irish and American dining
Ambiance
A cozy and inviting atmosphere that combines the charm of an Irish pub with a modern twist, ideal for enjoying a meal after a day of exploring.
Key Offerings
Highlights include hearty potato soup and a selection of fun pub favorites. Kids under 11 dine free from the main menu, making it a family-friendly dining choice.
Reservation
Not needed
Open all day, providing ample opportunities for breakfast, lunch, and dinner.

Main Event Catering

Catering services with a full menu
Ambiance
Tailored for events, providing an adaptable setting depending on the occasion, from casual gatherings to formal celebrations.
Key Offerings
Offers a comprehensive menu designed to meet various catering needs, ensuring that every dish is crafted to enhance any event.
Reservation
Not applicable as this service is event-focused.
Hours vary based on event scheduling.

Hotel Location

4800 Merle Hay Road, Urbandale, Iowa, United States, 50322
Map view
4800 Merle Hay Road, Urbandale, Iowa, United States, 50322
Nearby
Mall
Merle Hay Mall
0 ft
American Reading Academy
3300 ft
Trestle to Trestle Trail
3600 ft
Restaurants
Twisted Bean Coffee Company
3400 ft
4504 Merle Hay Rd
Explore Urbandale
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Merle Hay Mall
Merle Hay Mall
5 minutes' walk
Iowa's premier shopping destination offering a variety of stores and dining options for all preferences.
Lions Park
25 minutes' walk
A family-friendly park featuring playgrounds, picnic areas, and walking trails amidst beautiful greenery.
Living History Farms
Living History Farms
15 minutes' drive
An interactive outdoor museum showcasing Iowa's agricultural history with engaging exhibits and guided tours.
Flix Brewhouse Des Moines
5 minutes' drive
A unique cinema-brewpub offering a variety of movies, craft beers, and a delicious menu in a vibrant atmosphere.
Trestle to Trestle Trail
15 minutes' walk
A scenic trail ideal for walking, running, or biking, perfect for outdoor enthusiasts wanting to soak up nature.
Lazer X
5 minutes' drive
Indoor laser tag arena providing thrilling experiences, great for families or friends seeking competitive fun.
Terra Lake
10 minutes' drive
A serene lake with opportunities for fishing, hiking, and enjoying picnics, ideal for relaxation and leisure.
Twisted Bean Coffee Company
Twisted Bean Coffee Company
13 minutes' walk
Charming coffee shop known for its artisan brews and cozy atmosphere, perfect for a casual catch-up or work.
Flix Brewhouse Des Moines
5 minutes' drive
Movie theater with an onsite brewery featuring tasty bites and a wide selection of craft beers in unique surroundings.
Flix Brewhouse Des Moines
5 minutes' drive
Vibrant brewpub-style cinema hosting a variety of films, comedy nights, and craft beer tastings for all ages.
Haymarket Mall
5 minutes' drive
Shopping and entertainment complex featuring local shops, eateries, and seasonal events making it a lively spot.
Navigating city
City Centre
Urbandale34 min  ·  1.7 mi
Airports
Des Moines International Airport (DSM)25 min  ·  10.1 mi
Boone Municipal (BNW)92 min  ·  37.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible on site.
Internet
is available in for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2010
Number of floors:
5
Number of rooms:
198
Former name
holiday inn hotel & suites des moines-northwest, an ihg hotel

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays
Review score
Based on 183 verified reviews
7.7/10
Very good
68%
Recommend
Breakfast
7.5/10
Cleanliness
8.2/10
Comfort
8.3/10
Facilities
7.6/10
Free Wi-Fi
8.8/10
Location
8.2/10
Paid Wi-Fi
5.6/10
Staff
8.8/10
Value for money
7.8/10
Pros
Comfortable bed
Great access
Good beds
Dove products
Cons
Shower issues
Breakfast cost
Parking access
Guest reviews
based on 148 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg
How far is the hotel from the Iowa Event Center in downtown Des Moines?
05 November 2024
The distance from the hotel to the Iowa Event Center is approximately 16 kilometers.
Is breakfast included during my stay at the hotel's restaurant?
12 January 2025
Breakfast is available at Bennigan's on-site restaurant, but it is not complimentary.
Is a credit card necessary for making a booking?
23 February 2025
Yes, a credit card is required for booking a room.
Can I bring my cat with me during my visit?
18 March 2025
Cats are allowed, but there is a pet fee associated.
Is there any fee for bringing my two dogs along?
29 April 2024
Yes, the pet fee is $40 per animal.
Are there pet-friendly accommodations available at the hotel?
16 May 2024
Yes, small pets are welcome at the hotel.
What time does Bennigan's pub close for food and drinks?
30 June 2024
Bennigan's is open until 10 PM for food and drinks.
What is the maximum occupancy for suites at this hotel?
24 July 2024
The largest suites accommodate a maximum of 6 guests.
Are the hotel showers accessible for guests with disabilities?
11 August 2024
Yes, some rooms feature showers that are handicap accessible.
What is the minimum age requirement to check in at the hotel?
02 September 2024
Guests must be at least 21 years old to check into a room.
Are smoking rooms available in this hotel?
15 October 2024
No, the hotel offers non-smoking rooms only.
Can I purchase breakfast tickets when making my reservation?
04 December 2024
Breakfast tickets can be purchased during the reservation process.
Do the hotel rooms come with a jacuzzi or whirlpool bath?
20 January 2025
There are no jacuzzies available in the hotel rooms.

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Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg Urbandale Room photo

Holiday Inn Hotel & Suites Des Moines-Northwest By Ihg

7.4
Very good148 reviews
1.7 mi from center
130 US$
144 US$
per night
Mobile-only price